Bakery-Pup Collection
Regular price
$19.99
Sale price
$19.99
Regular price
Unit price
Product description
Shipping & Return
Give your pup a taste of the bakery experience with our Bakery-Pup Collection! The inside of each toy has a squeaker to capture your dogs attention during playtime! These delightful treats are calorie-free and guaranteed to satisfy your dog's playtime cravings! This collection comes with the cookie, bread, toast, and croissant Bakery-Pup toys!
Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
At Tug&Fetch, we are committed to ensuring the satisfaction of our customers and their furry friends. Our goal is to provide high-quality dog toys that bring joy to both pets and their owners. If you are not completely satisfied with your purchase, we offer a transparent and fair refund policy to keep our customers happy.1. **Eligibility for Refund:**
- Refunds are applicable for products purchased directly from Tug&Fetch.
- Products must be returned within 30 from the date of purchase.
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
2. **How to Initiate a Refund:**
- Contact our Customer Service team at tug.fetch@gmail.com to initiate the refund process.
- Provide your order number and a brief explanation of the reason for the refund.
3. **Refund Options:**
- We offer two options for refunds: a full refund of the purchase price or a replacement product.
- Refunds will be issued to the original payment method used for the purchase.
4. **Return Shipping:**
- Customers are responsible for the cost of return shipping, unless the return is due to a defect or an error on our part.
- We recommend using a trackable shipping method for returns to ensure they are received.
5. **Refund Processing Time:**
- Once we receive the returned item, please allow 1-3 business days for us to process the refund.
- Refunds will be processed promptly, but the time it takes for the refund to reflect in your account may vary depending on your payment method.
6. **Damaged or Defective Products:**
- If you receive a damaged or defective product, please contact us immediately. We will provide a replacement or a full refund, including return shipping costs.
7. **Customer Satisfaction Guarantee:**
- If, for any reason, you are not satisfied with your purchase, please reach out to us. We are committed to finding a solution that makes you and your furry friend happy.
By choosing Tug&Fetch, you have joined a community of pet lovers who value quality and satisfaction. We appreciate your trust in us and strive to provide exceptional customer service.
Thank you for choosing Tug&Fetch!